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Terms of Service

This document governs your access to and use of XPACE Technologies' software platforms, professional services, and corporate website.

1. Acceptance of Terms

Welcome to XPACE Technologies ("XPACE," "we," "us," or "our"). By accessing our website (xpace.tech), utilizing our software platforms, or engaging our professional services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

Corporate Representation: If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree to these Terms, you must not access or use our services.

2. Services Description

XPACE Technologies provides enterprise-grade technology solutions, including but not limited to:

Professional Services

Enterprise Architecture, Cloud Migration, Cybersecurity Audits, and Custom Software Development.

Managed Services

24/7 Security Operations Center (SOC) monitoring and DevOps support.

Product Platforms

SaaS applications for AI automation, Blockchain node management, and Data Analytics.

Prevalence of Master Services Agreement (MSA): Specific deliverables, timelines, and service level agreements (SLAs) for B2B engagements will be defined in a separate Master Services Agreement (MSA) or Statement of Work (SOW) signed by both parties. In the event of a conflict between these Terms and a signed MSA, the MSA shall prevail.

3. Intellectual Property (IP) Rights

A. Our IP

All content on our website, including designs, text, graphics, logos, and software code related to our proprietary platforms (e.g., "XPACE AI Engine"), is the exclusive property of XPACE Technologies and is protected by international copyright and trademark laws.

B. Client IP & Deliverables

For custom software development projects:

  • Pre-Existing IP: XPACE retains ownership of its background technology, libraries, and frameworks used to build your solution. We grant you a perpetual, non-exclusive, royalty-free license to use this background IP within the delivered software.
  • Deliverables: Upon full payment of fees, XPACE assigns to the Client all right, title, and interest in the custom code and deliverables specifically created for the Client under the SOW.

4. User Obligations & Acceptable Use

You agree not to use our services for:

  • Any unlawful purpose or in violation of any local, state, national, or international law.
  • Reverse engineering, decompiling, or disassembling any aspect of our proprietary software.
  • Transmitting viruses, malware, or any other malicious code.
  • Attempting to gain unauthorized access to our servers or networks ("Hacking").

Violation of these terms may result in immediate termination of your account and legal action.

5. Payment and Fees

Invoicing

Fees for services are set forth in the applicable SOW or Order Form. Unless otherwise stated, invoices are due within 30 days of the invoice date.

Late Payments

Unpaid amounts are subject to a finance charge of 1.5% per month on any outstanding balance, plus all expenses of collection.

Taxes

You are responsible for paying all taxes associated with your purchases, excluding taxes based on XPACE’s net income.

6. Confidentiality

Both parties agree to protect the confidentiality of the other party’s proprietary information. "Confidential Information" includes technical data, trade secrets, pricing, and business strategies.

Obligation

The receiving party shall not disclose Confidential Information to any third party (except to employees/contractors on a need-to-know basis) without written consent.

Exceptions

This obligation does not apply to information that is publicly known or independently developed without reference to the Confidential Information.

7. Technology-Specific Disclaimers

A. Artificial Intelligence (AI)

No Guarantee of Accuracy:

AI models are probabilistic. XPACE does not guarantee that AI-generated outputs (text, code, predictions) will be error-free or factually correct. You are responsible for verifying AI outputs before use in critical decision-making.

Ownership:

You own the inputs you provide to our AI services. To the extent permitted by law, you own the specific outputs generated for you.

B. Blockchain & Web3

Irreversibility:

Blockchain transactions are immutable. XPACE cannot reverse, cancel, or refund transactions sent to a public blockchain address. You are solely responsible for managing your private keys and wallet addresses.

Regulatory Risk:

The regulatory regime for digital assets is evolving. XPACE is not responsible for losses due to regulatory actions or changes in laws affecting blockchain technology in your jurisdiction.

8. Limitation of Liability

Limitation Clause

To the maximum extent permitted by law, in no event shall XPACE Technologies be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

XPACE’s total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount paid by you to XPACE in the twelve (12) months preceding the event giving rise to the claim.

9. Warranties

Services Warranty: We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

Disclaimer: EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

10. Termination

  • For Convenience: You may stop using our website at any time.
  • For Cause (B2B): Either party may terminate a service agreement if the other party materially breaches the agreement and fails to cure such breach within 30 days of written notice.
  • Effect of Termination: Upon termination, your right to use our services will immediately cease, and you must pay for all services rendered up to the termination date.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of [Insert Jurisdiction, e.g., State of Delaware / Dubai International Financial Centre]. Any dispute arising under these Terms shall be resolved through binding arbitration in [Insert City], except for claims for injunctive relief regarding IP theft.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of the services constitutes acceptance of the modified Terms.

Contact Information

For legal inquiries regarding these Terms, please contact our legal department.

XPACE Technologies – Legal Dept.
[Your Physical Business Address Here]